Privacy Policy

Information HQ Capture handles

• Offer and ride information: displayed prices, times, distances, service type, rating, pickup and destination text, decision and lifecycle status.
• Shift information: shift and break times, odometer values, mileage, earnings summaries, and expenses you enter.
• Google information: account identifier and email, plus the identifier and link for the Driver HQ spreadsheet created for you.
• Operational information: a pseudonymous device identifier, synchronization state, app version, safe error codes, and support permissions you choose.

Cloudflare may process ordinary request information, such as an IP address and request metadata, to deliver and protect the service. HQ Capture does not use that information for advertising or location tracking.

Screenshots, accessibility, and OCR

When Capture is active, its accessibility service watches for supported rideshare offer-screen changes and can request a screenshot. Accessibility is not used to press, accept, or decline rideshare-app buttons.

Google ML Kit reads offer screenshots on the phone. Screenshot images are not uploaded to the HQ Capture cloud service. Extracted text and structured ride information may be sent through the service for delivery to Driver HQ.

HQ Capture does not request precise or approximate location permission. Pickup and destination text may still be handled because it appears on the offer screen.

Storage and Google Drive

Pending captures and retained screenshots are stored in private app storage. In the Google Sheets version, HQ Capture creates a Driver HQ spreadsheet in your Google Drive. The spreadsheet belongs to you.

The app uses Google’s limited drive.file access for files it creates or that you explicitly select. It cannot browse unrelated Drive files. Google authorization tokens are encrypted on the server.

Retention and deletion

You can delete completed local history or request deletion of stored cloud payloads from Privacy & Data in the app. Disconnecting Google or deleting Capture cloud data does not delete your Driver HQ spreadsheet.

Sharing, advertising, and security

HQ Capture does not sell personal information, contain advertising, or include third-party advertising trackers. Information is shared only with providers needed to operate the service, with support personnel when you explicitly allow support access, when legally required, or when you direct an export or share.

Protections include HTTPS, signed requests, replay protection, private Android storage, and encrypted server storage for Google authorization tokens. Android cloud backup is disabled for Capture’s private app data.

Your choices

• Stop Capture whenever you do not want it monitoring supported offer screens.
• Review and correct captured records.
• Clear completed local history and request cloud-data deletion.
• Keep optional support access off or revoke it later.
• Disconnect Google access through Capture or your Google Account settings.